Shipping Policy

Where We Deliver

Australia-wide: Brisbane, Sydney, Canberra, Melbourne, Adelaide, Hobart, Perth, Darwin, Broome, Cairns, Alice Springs, and more.

New Zealand-wide: Auckland, Wellington, Christchurch, Hamilton, Queenstown, Dunedin, and more.

Carriers

Orders are shipped via Australia Post, Couriers Please, Fastway, or TNT. While we select the fastest courier available, we do not control courier services and are not responsible for delivery delays or missed deliveries.

Addresses & Liability

• Please double-check your delivery address at checkout.
• We are not liable for incorrect addresses or redelivery fees.
• If your item arrives damaged, contact us immediately. All deliveries are insured.

Production Timelines

All products are fully customised; please allow up to 6–8 weeks for completion. Estimated timelines can be provided upon request.

International Shipping

We currently ship within Australia and New Zealand.

Questions?

Email: info@graduationsash.com.au
Phone: 0492 981 918